Privacy Policy

Last updated: May 20, 2026

At ShomoySoft, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, process, and disclose your information when you use our SaaS applications, hosting platforms, WordPress products, and developer APIs.

1. Information We Collect

We collect information to provide better services to all our users. This includes:

• Account Information: Your name, email address, phone number, and billing address when you register for an account or buy products (SaaS, hosting, source code, themes, plugins).
• Transaction Details: Payment session details, invoice references, and gateway logs when you process transactions through our unified checkout services. We do not store full raw credit card information on our servers; payments are processed securely via SSLCommerz, Stripe, and other local PCI-compliant payment gateways.
• Technical Information: IP addresses, browser types, device information, and transaction timestamps generated during payment routing and API executions.

2. How We Use Information

We use the information we collect to operate, maintain, and improve our services, including:

• Processing transactions and sending related information, including confirmations and invoices.
• Provisioning SaaS instances, API credentials, SSD hosting servers, and delivery of themes/plugins.
• Verifying webhooks and preventing fraudulent payment attempts or unauthorized API calls.
• Providing customer support and technical assistance for all our products.

3. Information Sharing and Disclosure

We do not share your personal information with companies, organizations, or individuals outside of ShomoySoft except in the following cases:

• With Your Consent: We will share personal information with third parties when we have your explicit consent to do so.
• For External Processing: We share details with trusted payment providers (e.g., SSLCommerz, Stripe) to validate and complete payment transactions.
• For Legal Reasons: We will share personal information if we believe in good faith that access, use, preservation, or disclosure of the information is reasonably necessary to satisfy legal requirements or protect our systems against fraud.
• Third-Party Sharing & Advertisements: If the merchant shares any customer information with any third party, it should be the merchant’s responsibility. Third-party advertisements are not allowed.

4. Security

We use advanced technical and administrative security measures, including HTTPS encryption, API credentials keys, and secure server-to-server HMAC-SHA256 webhooks validation to guard your data against unauthorized access, alteration, or disclosure.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@shomoysoft.com.